Frequently Asked Questions
Everything you need to know about your Little Luxe experience
Orders & Shipping
Standard shipping takes 3-5 business days. Express shipping (2-day) is available for an additional $14.99. Free standard shipping on all orders over $75.
Yes! We ship to over 15 countries worldwide. International shipping typically takes 7-14 business days. Customs and import duties may apply.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account on our website.
Returns & Exchanges
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in original packaging with tags attached. We'll provide a prepaid return label.
Contact us within 30 days of delivery. We'll send you a prepaid return label and ship the new size as soon as we receive the original.
Yes, sale items can be returned within 14 days for store credit. Full-price items can be returned for full refund or store credit within 30 days.
Products & Sizing
We use premium, certified materials including organic cotton, sustainably sourced merino wool, recycled polyester, and hypoallergenic down-alternative fill. All fabrics are OEKO-TEX Standard 100 certified.
Check our Size Guide for detailed measurements. We recommend measuring your child and comparing with our size charts. When in doubt, size up!
Most of our products are machine washable on a gentle cycle. Each garment comes with specific care instructions on the label. We recommend using cold water and a mild detergent.
Payment & Security
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are secured with 256-bit SSL encryption.
Absolutely. We use industry-standard SSL encryption and never store your credit card details on our servers. We partner with Stripe for secure payment processing.
Yes! Digital gift cards are available in $25, $50, $100, and $200 denominations. They never expire and can be used on any purchase.